Privacy Statement
Disclaimer
This website is for information purposes only, and solely for the use of providing resources.
The information contained on this website is derived from a number of sources. While every care and all reasonable steps have been taken to ensure all information is from reliable and reputable sources and is accurate, the Ministry of Social Development accepts no liability or responsibility for any acts or omissions, done or omitted in reliance in whole or in part, in the information.
Privacy and personal information
You can use this website without giving any personal information.
The Ministry of Social Development takes your privacy seriously and we follow the Privacy Act 2020.
See your privacy rights
Youthline privacy statement
The Love Better support line (text 234) is provided by Youthline, you can read their privacy statements here.
Data collection and cookies
We collect data about your visit to our website to help us improve it. This kind of data does not identify you. We use Google tracking products and cookies to understand how people use our website.
Spotify Widget
To help make your experience on this website more enjoyable, we have included a Spotify Widget. This Widget allows you to play curated playlists and podcasts while you visit this website.
Google tracking and cookies
We use Google Analytics and Google Tag Manager to analyse and improve how people use our website.
Google Analytics
Google Analytics collects and analyses details about how people use our website. The data Google Analytics collects includes the:
- IP address of your device – a unique address your internet network automatically gives your device when you use the internet
- search terms you use to find content
- pages you visit on our site and the links you select
- date and time you visit the site
- referring site – the website you were on just before visiting our website
- operating system of your device – for example, Windows 10 or Mac OS Big Sur
- web browser you use – for example, Chrome or Mozilla Firefox
- device information such as screen resolution and the language setting.
See how to opt out of Google Analytics cookies
Read the Google Privacy Policy
Google Tag Manager
Google Tag Manager collects data from snippets of code added to our website. This code does not include user IP addresses or any information that could be linked to any person.
Google Tag Manager does not set cookies.
See Google Tag Manager Terms of Service
Look at the Google Privacy Policy
Cookies
A cookie is a piece of code that creates a tiny file on your computer to track your activity on our website. This website creates persistent session cookies so we can see how people use our website. Persistent session cookies are stored on your device so it’s quicker and easier for you to use our website next time. For example, cookies remember your login details or favourites.
The cookies do not collect personal information, and automatically expire.
You can disable cookies or clear them out of the web browser you are using to view this site.
How we use your data
We and our website providers use the data to help us meet the needs of website users and improve our digital services, content and user experience.
We may share anonymous and aggregated data about visitors to lovebetter.org.nz with public sector agencies and other organisations and individuals that help people involved in family and sexual violence. Aggregated data is summarised data about our website visitors and does not give details about any one person.
Google collects our website data and stores it on their own servers. Authorised Google staff may see the data as detailed in their privacy policy.
How Google uses data from our site
Sharing information for legal reasons
There are certain situations where we must legally share information with:
• emergency services when someone is at risk of immediate harm – this information may include your IP address, which is a unique address your internet network automatically gives your device when you use the internet
• court services if we receive a court order telling us to give them personal information.
Questions or Concerns
If you have a question about our privacy policies, you can email our Privacy Officer at PrivacyOfficer@msd.govt.nz.
Complaints
If you would like to make a complaint, you can:
• follow the complaints process
• or email our Privacy Officer at PrivacyOfficer@msd.govt.nz
Copyright
Crown copyright ©. Copyright material on this website is protected by copyright owned by the Ministry of Social Development on behalf of the Crown. Unless indicated otherwise for specific items or collections of content (either below or within specific items or collections), this copyright material is licensed for re-use under Creative Commons Attribution (CC-BY) 4.0 International Licence. In essence, you are free to copy, distribute and adapt the material, as long as you attribute it to the Ministry of Social Development and abide by the other licence terms. Please note that this licence does not apply to any logos, emblems, trademarks, photography or imagery on the website or to the website’s design elements. Those specific items may not be re-used without express permission.
This licence does not apply to the following collections of content:
- Articles/content credited to VICE Media (Re-use permission cannot be given by the Ministry of Social Development)
- Articles/content credited to Mai FM (Copyright is owned by a third party or parties and is not owned by the Ministry of Social Development and re-use permission cannot be given by the Ministry of Social Development)
- Any content relating to or accessed through the Spotify embed (Copyright is owned by a third party or parties and is not owned by the Ministry of Social Development, and re-use permission cannot be given by the Ministry of Social Development)
Disclaimer
The information provided on this Ministry of Social Development website is intended to provide general information to the public and all reasonable measures have been taken to ensure that the information set out in this website is accurate. However, visitors to this website are advised that:
- The information provided does not replace or alter the laws of New Zealand or any other official guidelines or requirements.
- The contents of this website should not be construed as legal advice. Before relying on any information in this website users should independently verify its relevance for their purposes.
- The Ministry may change, delete, add to, or otherwise amend information contained on this website without notice.
- The Ministry is not responsible for the contents or reliability of any linked websites and does not necessarily endorse the views expressed within them. Linking is for convenience only and should not be taken as endorsement of any kind. The Ministry cannot guarantee that these links will work all of the time and has no control over availability of the linked pages.
- The Ministry does not implicitly or impliedly endorse any website, organisation, or people who have off-site links to the Ministry’s website.
